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140

个物业项目完成绿色认证

1.北京格拉斯小镇四五期

2.上海鲁能国际中心

创新绿色物业，开启智慧生活 创新绿色物业，开启智慧生活

INNOVATE GREEN PROPERTY

START SMART LIFE

物业产业在长期的运营管理中

建立了物业酒店式服务标准体系和“绿色社区”星级评选标准等管理制度

把绿色理念融入到项目管理、设施改造、智慧应用、服务品质、生态环境等环节

推动社区向节能减排和绿色低碳方向发展

为业主提供更高品质的绿色服务

31

1.北京鲁能中心办公楼

2.北京西单国际大厦

3.北京优山美地B区

4.北京高尔夫公寓

5.天津鲁能公馆

6.济南领秀城P-2

7.济南领秀城A2

8.重庆领秀城一街区

9.海口海蓝椰风五期

10.海口钓鱼台美高梅

11.澄迈海蓝福源东二东区

12.文昌海石滩贰号

“绿色社区(绿色楼宇)”

2

认证获得三星级 个

“绿色社区” 12

认证获得二星级 个

1.天津鲁能泰山7号

⒉济南领秀城Q2Q3

3.济南领秀城N2Q1

4.济南唐冶鲁能泰山7号

5.湖州鸿泊湾

6.苏州吴蠡雅苑

7.重庆南渝星城

8.重庆九龙花园

9.重庆中央公馆

10.重庆星城外滩

11.重庆九龙东郡

12.成都鲁能城一期

13.宜宾缇香湾

14.宜宾原香岭

15.三亚红塘湾鲁能公馆

16.文昌淇水湾伍号

17.三亚高三西区

“绿色社区” 17

认证获得一星级 个

服务

用心伴您身边-服务篇

150 物业管理项目150余个

28,000,000 管理面积超2800万平米

400,000 服务业主40余万人

THROUGHOUT BY YOUR SIDE—SERVICE

Over 150 projects for property services

Above 28 million square meters of management area

More than 400,000 owners served

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物业酒店式服务

SINCERE SERVICE TO IMPROVE

THE QUALITY OF YOUR LIFE

用心服务，让品质生活更美好

鲁能物业成立于1997年，秉持“用心服务”理念，为业主提供全面卓越的高品质服务，连续多年获得“中国物业服务百强企业top15”称号，致力于打造行业领先、业主信赖

的全国知名“绿色物业”服务品牌。经过二十余年的发展，目前设立了北京、山东、上海、重庆、海南五家区域物业公司，业务范围覆盖十多个国内重点城市，服务业态包括

住宅、商业、写字楼、园区等。

通过借鉴品牌酒店管理经验，促进物业服务与酒店服务理念、标准的科学融合。以客户体验为中心构建“特色、品质、高效”的物业酒店式服务模式，结合“服务

文化营造”、“服务标准制定”、“服务能力培训”、“服务质量监督”四项管理要素，持续提升客户满意度，打造特色服务品牌。

STYLE OF HOTEL MANAGEMENT

By learning from the management experience of hotels, it is conducive to the integration of the concepts and standards of property

services and hotel services. It pays attention to customer experience, builds a service model of "characteristics, quality, and efficiency", and combines the four elements such as"service culture creation", "service standard formulation", "service ability training" and

"service quality supervision" to sustain improve satisfaction and highlight distinctive brands.

Founded in 1997, Luneng Property Management adheres to the principle of "considerate service" and provides owners with thoughtful and

comfortable services.It has been ranked 15th among the "Top 100 Chinese Property Management Companies" for many years, and is committed to building a famous "green property"enterprise that is industry-leading and trusted by the owners. After more than 20 years, five

property companies have been established in Beijing, Shandong, Shanghai, Chongqing, and Hainan. The business scope covers more than

ten domestic cities, involving residential, commercial, office buildings, parks, etc.

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通过绿色产品供方资源整合，从管“物”的角度建立“绿色物业标准化产品库”，从服务“人”的角度建立“绿色物业服务标准”，从整体运营角度建立“绿色物业评价标准”，对项目进行绿色

赋能。通过开展顾问咨询、前介支持、设施改造、运营管理等业务，为政、企客户提供多业态绿色解决方案及绿色运营托管服务。

绿色运营平台

GREEN OPERATING PLATFORM

Through the integration of green product resources on the supply side, we have established a "standardized product library for green property management" from the perspective of managing "materials", established "service standards for green property management" from the perspective of serving

"people", and established evaluation standards for green property management from an operational perspective.Through the development of consulting

services, intermediary support, facility renovation, operation management and other services, we provide government and enterprise with multi-format

green solutions and custody services for green operations.

围绕“绿色、健康”相关的生活领域与各行业优秀企业形成产业联盟，以生活服务、绿色食品、低碳家装、社区体育、社区医疗、居家养老、健康出行等方向建立绿色生活服务品牌。通过成

立绿色社群，为客户打造绿色生活方式体验与交流平台，传播绿色生活理念，与绿色生活服务形成良性循环。

绿色生活平台

GREEN LIVING PLATFORM

We form industry alliances with outstanding companies in various industries around the "green and healthy" related life areas, and establish services for

green life in the direction of life services, green food, low-carbon decoration, community sports, community care, home care, and healthy travel. Through

the establishment of the green community, it creates a platform for customers to experience and exchange green lifestyles, spread the concept of green

life, and form a virtuous circle with green life services.

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绿色云中心

“绿色云中心”是由绿色运营管理系统（物业数字化运营平台、云物业APP等）、绿色生活服务系统（慧生活APP、绿色生

活商城等）、绿色物联管理系统（智慧物联管理平台、智能设施等）、绿色生活大数据中心组成。通过先进的信息化技术

应用，实现智慧管理与绿色运营、绿色生活的有机融合，构建绿色、智能的数字化服务体系。

GREEN CLOUD CENTER

"Green Cloud Center" is composed of "Green Operations Management System" such as Service Digital Operation Platform, Cloud

Service, "Green Life Service System"such as Smart Life, Green Life Mall, "Green Management Based on the Internet of Things(IoT)"

such as Smart IoT Management Platform, Smart Facilities, and "Green Life Big Data Center". Through the application of advanced

information technology, we can realize the integration of smart management, green operation and green life, and build a green and

smart digital service system.

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北京鲁能物业服务有限责任公司

作为国内领先的物业服务企业，北京鲁能物业专注高端别墅、大型综合写字楼、商业综合体及中高档住宅小区的

物业管理，成功打造北京格拉斯小镇、优山美地、天津泰山七号等示范项目，管理面积1340万平米，服务10万业

主，在职员工逾千人。公司不断创新物业服务模式，拓展信息化、智能化领域，开展在电力物联网智慧能源社区建

设，营造优质服务体验。

地址：北京西城区西单北大街111号西单国际大厦6层

电话：010-6615 5566

BEIJING LUNENG PROPERTY SERVICE LIMITED

As a leading domestic property service company, Beijing Luneng Property specializes in property management of high-end villas,

large-scale integrated office buildings, commercial complexes and mid-to-high-end residential communities, and has successfully

constructed projects such as Beijing Grass Town, Yosemite, Tianjin Taishan Project No. 7. The company covers an area of 13.4 million

square meters and serves 100,000 owners. The company has more than 1,000 employees. The company continuously innovates the

property service model, expands the field of informationization and intelligence, carries out the construction of ubiquitous electric

power Internet and the construction of smart energy communities, and creates a high-quality service experience.

Address：Xidan International Building, No. 111, Xidan North Street, Xicheng District, Beijing

Tel.：010-6615 5566

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山东鲁能物业服务有限公司

山东鲁能物业目前在册员工150余人，管理面积200余万平方米，主要涉及山东区域普通住宅、豪华公寓、高档别墅、甲级写字楼、大型综合商业等业态的物业管

理，具备成熟的管理经验。公司秉承和发扬鲁能集团“努力超越，追求卓越”的企业精神，坚持全心全意为业主服务的理念，将品质、管理、经营、服务全面贯彻于

品牌价值体系，致力于打造“智慧·幸福”家园。

地址：济南市市中区二环南路领秀城三区南门七栋A

电话：0531-8279 7581

SHANDONG LUNENG PROPERTY SERVICE LIMITED

The company currently has about 150 employees and a management area of more than 2 million square meters. The management

business mainly involves the property management in Shandong, such as residential areas, luxury apartments, high-end villas,

Grade A office buildings, and large-scale integrated commercial properties. It has mature management experience. The company

carries forward Luneng Group's corporate spirit of “striving for transcendence and pursuing excellence", adheres to the concept of

serving the owners wholeheartedly, fully implements quality, management, operation and service in the brand value system and is

committed to creating a "smart and happy" home.

Address: Lingxiu City, South Second Ring Road, Shizhong District, Jinan City

Tel.: 0531-8279 7581

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上海鲁能物业服务有限公司

上海鲁能物业服务有限公司立足上海，辐射华东区域，专业从事中高端商务写字楼、商业综合体、住宅小区等业态的物业服务及华东区域

酒店资产管理，主要管理项目有上海鲁能国际中心、上海鲁能JW万豪侯爵酒店、上海鲁能艾迪逊酒店、苏州鲁能公馆、福州鲁能公馆、湖州

鸿泊湾项目等。公司秉承“努力超越，追求卓越”的企业精神，始终坚持"用心服务"，以创新科技为驱动，精心打造高品质、多元化的智慧物业

服务，满足客户美好生活需求，创造更高价值。

地址：上海市浦东新区国耀路209号鲁能国际中心D座

电话：021-8010 1143

SHANGHAI LUNENG PROPERTY SERVICE LIMITED

The company's business covers the East China region, and specializes in mid- to high-end commercial office buildings, commercial

complexes, residential quarters and other types of property services and hotel asset management in East China. The main management projects include Shanghai Luneng International Center, JW Marriott Marquis Hotel Shanghai Pudong, Addison Hotel, Suzhou

Luneng Mansion, Fuzhou Luneng Mansion, Huzhou Hongbowan Project, etc. Adhering to the corporate spirit of "striving for excellence and pursuing excellence", the company always adheres to "intensive service", is driven by innovation and technology, and carefully provides high-quality and diversified smart property services to meet the needs of customers and create higher value.

Address: Block D, Luneng International Center, No. 209 Guoyao Road, Pudong New District, Shanghai

Tel.: 021-8010 1143

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重庆鲁能物业服务有限公司

重庆鲁能物业以中国西部区域为发展重心，立足重庆，辐射成都、宜宾、东莞等地区，签约接管重庆领秀城、南渝星城、鲁能城·中央公馆、泰山7号、九

龙花园、九龙东郡、北渝星城、江津领秀城、成都鲁能城·中央公馆和宜宾山水原著等项目，管理面积近700万平方米。公司坚持新时代发展理念，积极

构建以客户为中心的现代服务体系，致力于为广大业主提供智能、专业、特色化高品质物业服务和安心、省心、放心的全方位生活增值服务，打造行业

靓丽、业主信赖的卓越品牌，建设具有优质竞争力的一流现代物业服务企业。

地址：重庆市渝北区渝鲁大道777号鲁能星城营销中心二楼

电话：023-6262 7131

CHONGQING LUNENG PROPERTY SERVICE LIMITED

The company focuses on the western region of China, based on

Chongqing, and radiates Chengdu, Yibin, Dongguan and other

regions. The management projects include Chongqing Lingxiu

City, Luneng City, Taishan 7, Jiulong Garden , etc, with a management area of nearly 7 million square meters. The company

adheres to the development concept of the new era, actively

builds a modern customer-centric service system, and is committed to providing owners with intelligent, professional, and

characteristic high-quality property services and all-round

value-added services. The company creates an industry-leading brand trusted by owners, and provides first-class modern

property services with high quality and competitiveness.

Address: Marketing Department, Luneng Star City, No. 777 Yulu

Avenue, Yubei District, Chongqing

Tel.: 023-6262 7131

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海南鲁能物业服务有限公司

海南鲁能物业专业从事大型综合写字楼、商业、中高档公寓及高档别墅的物业管理。旗下分别设立海口分公司、澄迈分公

司、文昌分公司和三亚项目管理处。公司立足国际旅游岛一体化服务，积极探索多元化物业产业，搭建鲁能社区服务生态

圈，实现住商旅协同发展，为业主创造美好鲁能智慧社区生活。

地址：海南省海口市秀英区长滨三路6号鲁能中心

电话：0898-6658 5133

HAINAN LUNENG PROPERTY SERVICE LIMITED

The company specializes in property management of large-scale integrated office buildings, shopping malls, high-end apartments

and high-end villas. It has established Haikou Branch, Chengmai Branch, Wenchang Branch and Sanya Management Company.

Based on the integrated services of international tourist islands, the company actively explores a diversified property industry, builds

an ecosystem of Luneng community services, realizes the coordinated development of housing, business, and tourism, and creates

a beautiful Luneng smart community life for the owners.

Address: Luneng Center, Changbin Third Road, Xiuying District, Haikou City, Hainan Province

Tel.: 0898-6658 5133

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一直以来，我们以“创造美好生活”为奋斗目标，积极响应国家战略，满足人们对美好生活的向往。无论是酒店、商业、文旅还是服务，我们以不同的形式探索和

践行着不变的初心，致力于引领一种具有前瞻性的理想生活方式，将一切美好献给生活。

We always insist on the purpose of "creating a better life", and satisfy people's yearing towards a better life. Whether the prodect of

hotel, commercial，cultural tourism，or service, we always exploring and insisting our believing by different ways, and devote to lead a

kind of forward-looking lifestyle and trend.

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示意图

CGDG SERVICE

推进绿色发展 建设美丽中国

PROMOTE GREEN DEVELOPMENT

DEVELOP A BEAUTIFUL CHINA